87-89 High Street, Abbots Langley, Hertfordshire, WD5 0AJTel: 01923 262363
Sign up to online access to book appointments, request repeat prescriptions and access your medical record. Ask at reception for an application form and bring photo ID.
Most prescriptions are computer generated and include a tear-off slip for re-ordering. Please tick the required items and leave the slip in the box provided in the surgery lobby. You can also post it to us with a stamped addressed envelope if you want us to post it back to you.
Written requests that are not on the repeat slip should include your full name, date of birth and address.
Alternatively you can order online by following the link at the top of this page and completing a simple registration.
You can request your repeat prescription on NHS App.
Getting started with your NHS account - NHS account help and support - NHS (www.nhs.uk)
If you would like to collect your prescriptions from a specific chemist please let reception know. The options are Boots, Abbey, The Brow, Leavesden Pharmacy and Abbots Langley Pharmacy.
If you are receiving repeat medication and your condition is stable you might want to request your prescriptions directly from the chemist instead of ordering them from your doctor. Please discuss this at your next routine visit.
We are now able to offer the Electronic Prescription Service - please see alternative tab above.
Patients on repeat medication will be asked to see a doctor or practice nurse at least once a year to review these regular medications and notification should appear on your repeat slip.
Please ensure that you book an appropriate appointment to avoid unnecessary delays to further prescriptions.
Please allow one week for prescriptions to be processed and remember to take weekends and bank holidays into account. Prescriptions will be ready to collect after 16:00. Urgent requests will be ready for collection at 6.15 pm the same day.
Extensive exemption and remission arrangements protect those likely to have difficulty in paying charges (NHS prescription and dental charges, optical and hospital travel costs). The NHS prescription charge is a flat-rate amount which successive Governments have thought it reasonable to charge for those who can afford to pay for their medicines. Prescription prepayment certificates (PPCs) offer real savings for people who need extensive medication.
These charges apply in England only. In Northern Ireland, Scotland and Wales prescriptions are free of charge.
If you will have to pay for four or more prescription items in three months, or more than 15 items in 12 months, you may find it cheaper to buy a PPC.
There is further information about prescription exemptions and fees on the NHS website
What does this mean for you?
If you collect your repeat prescriptions from your GP you will not have to visit your GP practice to pick up your paper prescription. Instead, your GP will send it electronically to the place you choose, saving you time.
You will have more choice about where to get your medicines from because they can be collected from a pharmacy near to where you live, work or shop.
You may not have to wait as long at the pharmacy as there will be time for your repeat prescriptions to be ready before you arrive.
Is this service right for you?
Yes, if you have a stable condition and you:
don’t want to go to your GP practice every time to collect your repeat prescription.
collect your medicines from the same place most of the time or use a prescription collection service now.
It may not be if you:
How can you use EPS?
You need to choose a place for your GP practice to electronically send your prescription to. This is called nomination. You can choose:
Ask any pharmacy or dispensing appliance contractor that offers EPS or your GP practice to add your nomination for you. You don’t need a computer to do this.
Can I change my nomination or cancel it and get a paper prescription?
Yes you can. If you don’t want your prescription to be sent electronically tell your GP. If you want to change or cancel your nomination speak to any pharmacist or dispensing appliance contractor that offers EPS, or your GP practice. Tell them before your next prescription is due or your prescription may be sent to the wrong place.
Is EPS reliable, secure and confidential?
Yes. Your electronic prescription will be seen by the same people in GP practices, pharmacies and NHS prescription payment and fraud agencies that see your paper prescription now.
Sometimes dispensers may see that you have nominated another dispenser. For example, if you forget who you have nominated and ask them to check or, if you have nominated more than one dispenser. Dispensers will also see all the items on your reorder slip if you are on repeat prescriptions.
If you are unhappy with your experience of nomination
You can complain to the pharmacy, dispensing appliance contractor (DAC) or GP practice. You can also complain to NHS England or their local NHS Clinical Commissioning Group (CCG) if your complaint cannot be resolved www.england.nhs.uk/contact-us/complaint/
For more information visit www.hscic.gov.uk/epspatients, your pharmacy or GP practice. (Dec 2014)
Please allow one week, excluding weekends and Bank Holidays, for your request to be processed. Any problems please telephone the surgery. Urgent prescriptions will be ready for collection the same day at 6.15 pm.